Privacy Policy


You Hear It First – Privacy Policy


This Privacy Policy describes how You Hear It First collects, uses, and discloses information in connection with your use of our website, located at (the “Website”).


Information We Collect

We collect several types of information from and about users of our Website:


Information You Provide Directly: We collect information that you provide directly to us when you use certain features of the Website, such as:

Contact information: name, email address, phone number

Account information: username, password (stored securely)

Ticket purchase information: billing address, payment information (handled securely by a third-party processor)

Information you submit through our contact form, radio station interaction, or other interactive features


Information Collected Automatically: When you visit and interact with the Website, we may collect certain information automatically, including:

Device information: IP address, browser type, operating system

Usage information: web pages visited, links clicked, search queries

Geolocation information: your general location (city, state)


Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device by your web browser. They allow us to remember certain information about you and your preferences. Other tracking technologies, such as web beacons and pixel tags, are used to collect and track information and to improve and analyze our Website.


Use of Information

We use the information we collect to:

Provide, operate, and maintain the Website

Process your ticket purchases and account information

Send you promotional emails about upcoming events, radio content, and special offers (you can opt-out at any time)

Personalize your experience on the Website, such as recommending events based on your listening habits on the radio station

Analyze how you use the Website to improve our content, services, and radio programming

Comply with legal and regulatory requirements


Sharing of Information

We may share your information with third-party service providers who help us operate the Website, process ticket purchases, and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights, property, or safety of us or others.

Your Choices

You can choose to opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You can also control cookies through your web browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Website.


Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security measures and controls. In the event of a data breach, we will promptly notify affected users and take appropriate steps to mitigate the breach and protect user information.


Data Breach Procedures

In the event of a data breach, we will take the following steps:

Assess the nature and scope of the breach

Notify affected users promptly

Take steps to mitigate the breach and prevent future breaches

Report the breach to the appropriate authorities, if required by law


Third-Party Applications and Cookies InformationAnalytics: 

We utilize Google Analytics to monitor website usage and visitor interactions. Our setup ensures that this data is non-identifiable. To learn more and adjust your cookie preferences for analytics, please visit the cookie consent page.

Youtube: When embedding Youtube videos, we exclusively use the domain, ensuring no identifiable cookies are stored.

Facebook/Instagram: We employ cookies from Facebook/Instagram to facilitate the promotion of our event and activity tickets to our social media followers. To learn more and adjust your cookie preferences for advertising, please visit the cookie consent page.


Automated Decision-Making and Profiling

We may use automated decision-making and profiling to personalize your experience on the Website, such as recommending events based on your listening habits on the radio station. However, we will not use automated decision-making or profiling in a way that produces any legal effects for you or otherwise significantly affects you.


Industry Regulatory Disclosure Requirements

We comply with all applicable data privacy laws and regulations, including the General Data Protection Regulation (GDPR) of the European Union.

Contact Us!

If you have any questions about this Privacy Policy, please contact us at


Additional Information

This Privacy Policy is intended to be clear and comprehensive. However, if you have any questions or concerns, please do not hesitate to contact us.

You Hear It First

Career de la Mare de Deu 33

Ibiza, 07800, Islas Baleares